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Creative Outdoors - Adelaide Pergolas, Verandahs, Carports, Patios and Decking.

FAQs

Pergolas Adelaide

What climate considerations should I consider?

We use materials that are ideal for hot summers, such as the 40C days South Australia experiences each year, as well as offering rain protection. The right material plays a very important role in protecting you and your home from the harsh elements. Click here to read more about Solarspan.

 

Consultation and Quotations

Do you do free quotes?

Planning and Designing are a critical part of your Home Improvement additions. One of our experienced design consultants will be happy to visit your home or business to discuss your needs and take some measurements. Not all jobs are the same and neither are quotes from opposing companies. We look into all requirements such as strengthening, water removal, especially aesthetics and value for money. There is absolutely no charge for this service.

Do you handle Council Approval?

Yes we lodge Council, and keep in touch with the Councils throughout both Planning application and Building application, we act for you until entire Building approval process is complete. Our products are engineered to the latest Australian Standards (AS460) which simplifies the council approval process.

Is there any obligation to buy?

After our site visit we then bring your ideas back to the office to prepare a 3D visual concept drawing and quote. We then make a follow up visit to show you our concept ideas. This consultation process is free and there is no obligation to buy. We want you to feel at ease with your decision if you decide to have us build your project for you.

 

Licensing & Qualifications

How long have you been in the industry?

We have an extremely knowledgeable team exceeding 150 years experience in the building industry.

The Installation teams have been with us since the company’s inception. We keep the same teams and don’t chop and change because we know we have reliable and fussy tradesman who are also fully up to date with training requirements.

What experience do you have?

The Managing Director, Rohan Woodberry has a wealth of knowledge over his 22 years experience in the building industry. He has worked for the companies of the likes of Stratco, Metaland, Stramit and Fielders – a Guru in the Home Improvement Industry!

We are certified and qualified in these areas:

  • An Authorised distributor of the Victory Patios & Carports.
  • The Essential Elements of Roof Framing /Trusses
  • Construction Industry White Card Holders
  • Senior First Aid

What professional memberships and registrations do you hold?

We are members of the Housing Industry Association (HIA) which means we regularly partake in Industry specific training.

Our Installers are all current registered members of the Construction Industry Training Board (CITB).

You can rest assured we hold full supervisors licenses and are always happy to show our current licenses when we arrive.

 

Reliability & Efficiency

Can you provide a program of what I can expect and when?

Once you place an order we will issue you with a ‘What happens next’ so you will be fully informed of the processes and progress of your job. You will speak to the same dedicated Internal Project Manager who will keep you in the loop in regards to your jobs progress with Councils, scheduling build times and organising delivery times.

Your construction project is managed by the Business Owner so enjoy a worry-free installation.

Do we have to remove the Builder's Rubbish?

We respect your property and we will remove all builders mess from site leaving the job neat and tidy.

 

Quality

Does my structure comply with Australian Standards?

All structures are fully certified to Australian standards and in the case of a difficult design in which your structure is out of the normal specification we will have it privately Engineered or Certified.

What Guarantees do you offer?

Along with the promise of only using 100% Australian BlueScope Steel (Solarspan), The exclusive 20 year Corrosion and 20 year Structural Warranty of the Victory system is only available from an Authorised Distributor. In the unlikely event that you have a claim, we will liaise with authorities on your behalf.

 

Insured

Are you insured and to what level?

We are fully insured. Although the minimum requirement is $5,000,000, we have obtained $20,000,000 Public Liability Insurance this allows us to build both domestic Home Improvements as well as Commercial Projects.

In all projects over $12,000 it is a legal requirement to have Home Warranty Insurance to protect you (the home owner) in case anything goes wrong during the building process. This insurance is a requirement by local Councils. We supply them with the policy and this helps simplify the Council Approval process.

 

Reputation

Can I see any customer references or work you have completed?

Our reputation means a lot which is why more than 80% of our customers are referred to us.

Whilst we wish we could send you to the backyards of many home owners to see our structures, there’s an element of privacy we have to respect – However we welcome you to read our testimonials, it is here that you will see what customers have told us and see an image of their job.

Also we invite you to inspect the most up-to-date designs and building at our new permanent display centre: 9 Adelaide Road, Gawler.

What are some of the projects you have built?

Our projects have included Charity Work, Domestic Home Improvements and Commercial work.

We are very proud of a project we completed at Walkers Flat, where we converted an 110sqm River shack into an outdoor/indoor living area totaling nearly 500sqm. (click here to read their testimonial).

Our commercial projects have included many South Australian Schools, Private Colleges and Kindergartens.

We recently completed a huge Horse Shelter totaling 450sqm of roof cover for our precious Police Horses at South Australian Police Barracks (SAPOL).

 

Speciality

I have an unusual area I need covered - do you build unusual designs?

If your house has an unusual layout or you want something different, no problem we’ll take the challenge, we specialise in non-standard designs. We’ll provide you with a 3D conceptual drawing so you can visualise our ideas.

We have built Gable Verandahs turning corners, Spilt Ridge Pitched Patios, uplifted roofs to allow housing of boats, and tapered Gable Pergolas to name a few.